This Privacy Policy describes how Brainbean Technolabs (“Company,” “we,” “us,” or “our”) collects, uses, discloses, and protects information when you use Smokecloud and its related services, including Clover POS integration (collectively, the “Services”).

By accessing or using the Services, you agree to this Privacy Policy.

1. Information We Collect

We collect information in the following ways:

A. Information You Provide Directly

• Account information (name, email address, phone number)
• Business information (company name, address, tax ID if provided)
• Payment and billing information
• Customer support communications

B. Information Collected Automatically

• Device information (IP address, browser type, device type)
• Usage data (login times, features used, activity logs)
• Cookies and tracking technologies

C. Information From Third-Party Integrations

When you connect Clover POS or other third-party services, we may collect:

• Sales transactions
• Order details
• Product information
• Customer data (names, contact details if collected at point-of-sale)
• Payment summaries (we do not store full credit card numbers)

Collection and processing of third-party data is subject to the third party’s terms and policies.

2. How We Use Your Information

We use collected information to:

• Provide and operate the Services
• Synchronize POS transactions and order data
• Generate financial and operational reports
• Process payments and manage subscriptions
• Improve platform performance and features
• Provide customer support
• Detect fraud and enhance security
• Comply with legal obligations

We do not sell your personal information.

3. Legal Basis for Processing (If Applicable)

If you are located in a jurisdiction that requires a legal basis for data processing (e.g., EU/UK), we process personal data based on:

• Contractual necessity
• Legitimate business interests
• Legal compliance
• Consent (where required)

4. How We Share Information

We may share information with:

A. Service Providers

Third-party vendors who assist with:

• Hosting and cloud storage
• Payment processing
• Analytics
• Customer support tools

These providers are contractually obligated to protect your data.

B. Integration Partners

When you enable Clover POS integration, relevant data is exchanged between systems as necessary to provide synchronization services.

C. Legal Requirements

We may disclose information if required by law, subpoena, or to protect our legal rights.

D. Business Transfers

In the event of a merger, acquisition, or sale of assets, user information may be transferred.

5. Data Retention

We retain personal and business data:

• For as long as your account is active
• As necessary to provide Services
• To comply with legal, tax, or regulatory obligations

You may request deletion of your account, subject to legal retention requirements.

6. Data Security

We implement commercially reasonable administrative, technical, and physical safeguards to protect your information, including:

• Encryption in transit (SSL/TLS)
• Access controls
• Secure cloud hosting environments

However, no system can guarantee absolute security.

7. Your Privacy Rights

Depending on your location, you may have rights to:

• Access your personal data
• Correct inaccurate information
• Request deletion
• Restrict processing
• Data portability
• Opt out of marketing communications

To exercise your rights, contact us at [Insert Contact Email].

8. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you may have the right to:

• Know what personal information we collect
• Request deletion
• Opt out of the sale or sharing of personal information

We do not sell personal information.

You may submit requests by contacting: [Insert Contact Information].

9. International Data Transfers

If you access the Services from outside the United States, your information may be transferred to and processed in the United States or other jurisdictions with different data protection laws.

10. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Maintain user sessions
• Analyze platform performance
• Improve user experience

You may adjust browser settings to disable cookies, though this may affect functionality.

11. Children’s Privacy

The Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

12. Third-Party Links

Our Services may contain links to third-party websites. We are not responsible for their privacy practices.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted with a revised “Last Updated” date. Continued use of the Services constitutes acceptance of the updated policy.

14. Contact Us

If you have questions about this Privacy Policy, please contact:

Brainbean Technolabs
809 N Pebble Beach Blvd, Sun City Center, Fl 33573
info@brainbean.us
+1 (917) 302 2646